So you have the awesome new iPhone 4 and want to try FaceTime, sounds great, except for the fact that none of your friends have the phone yet…There is a solution for that, Apple has provided a toll-free number for users to call and video chat with a company representative.
Last week Apple sent out e-mails to all new customers, letting them know that they could try out FaceTime by calling the toll-free 1-888-FACETIME (322-3846) number. The hotline is available between 8 a.m. and 8 p.m. CDT.
“Want to try FaceTime? Give us a call,” the note reads. “An Apple representative will show you the basics and a few advanced tips. Before you call, make sure you have a Wi-Fi connection.”
When you call Apple, you will first reach a representative who will ask you a few questions about which configuration you are running, and whether or not you are connected to Wi-Fi, after this has been completed, they will then engage in a FaceTime conversation, where they will give you an overview of the most basic features of FaceTime.
Right now you don’t need to make any changes in order to use FaceTime, furthermore you can use both the front or rear camera, since it runs over Wi-Fi you don’t need to worry about using up your cell minutes.