Apple is offering free service and repair to those Mac users who were affected by the Japan tsunami and earthquake in March. As stated in a Support & Information Services note [Japanese version/ Google-translated English version] on Apple’s Japanese website, the company is offering free repairs of any Macs, Cinema Displays, iPhones, iPads or iPod touches damaged in the disaster. Apple’s offer applies to those directly affected by the earthquake who primarily live in municipalities covered by the Disaster Relief Act of 2011.
This isn’t the first time Apple has offered to help those who suffered in the Japan disaster earlier this year. Local Apple Retail managers opened up Apple Stores as sorts of communication centersthat allowed people to use the Internet on the store’s machines to email, FaceTime and Skype their loved ones. Additionally, several Mac developers came to the aid of the disaster victims offering donations from the proceeds of their apps. Apple and all member of the Mac community who have helped and continue to help those in need deserve props and recognition for their support and humanity.
According to several news sites Apple CEO Steve Jobs is reported to have sent a message to Apple staff regarding the recent earthquake and tsunami in Japan. The contents of the email were first posted to Chihouban.com (via Macotakara), and later on other sites.
The email which was said to have been sent to all Apple employees can be seen below:
To Our Team in Japan,
We have all been following the unfolding disaster in Japan. Our hearts go out to you and your families, as well as all of your countrymen who have been touched by this tragedy.
If you need time or resources to visit or care for your families, please see HR and we will help you. If you are aware of any supplies that are needed, please also tell HR and we will do what we can to arrange delivery.
Again, our hearts go out to you during this unimaginable crisis.
Please stay safe.
Steve and the entire Executive Team
Apple has set up Red Cross donations through iTunes, and delayed plans to launch the iPad 2 in Japan due to the recovery efforts. Furthermore recent rumors have stated that the Apple Stores have been used as shelter and communication hubs for the thousands of stranded people.